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MettleAir Telephone Number

MettleAir is always happy to speak to our customers, but before you call us please take a look at this quick FAQ.

 

Do you take phone in orders?

Sorry our staff are not allowed accept Phone In Orders per company policy. 
All orders must be placed via the website. Our staff can walk you through the process but they cannot do it for you.

We discourage phone in orders because information accuracy may be compromised. 

I would like to inquire about an order from Ebay/Amazon, can you help me with that?

Sorry we cannot, We only deal with orders placed on MettleAir.com any inquires from those two platforms must be dealt with via those site's e-messaging systems, in compliance with their communication policies, and also to avoid confusion between drop ship sellers / 3rd Party Distributors. 

My company requires the use of Purchase Orders how can we do that?

$50.00 USD (item subtotal) Minimum Order applies to all purchase orders NO EXCEPTIONS as this is limited by our invoice input system.

If your company uses a PO system, we can accept your purchase order as long as the $50.00 USD minimum order amount is met by email or fax, be sure to leave us a contact name and number for the AR department and we will call you for the credit card payment information. Unless we have term agreements set up, we will require pre-payment for all orders regardless of the size/brand/nature of your organization.

Is my credit card information secure on your website?

Our website offers the latest SSL security encription for secure and easy payment by Visa/Mastercard and Paypal.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I have read the FAQ and would like to call you now, what is your number?

716-240-0080 (We are open 8:30AM to 5 PM Eastern Time)